자주 묻는 질문

지원 포맷, 요금 산정, 미리보기, 개인정보 보호에 대한 안내입니다.

Which file formats can I translate?

PDF, Word (DOCX), Excel (XLSX/XLS), PowerPoint (PPTX), EPUB, TXT and CSV. Per-file limits are 100MB without a subscription and 300MB on a paid plan (Plus or Pro).

Which languages are supported?

Popular languages are Simplified Chinese, Traditional Chinese, English, Spanish, French, German, Japanese, Korean, Russian, Arabic and Portuguese. Other languages in the full list can be translated too.

Is it really free?

네! 1,000자(알파벳 언어는 1,000단어) 이하 파일은 완전 무료입니다. 더 큰 파일도 먼저 번역 후 미리보기를 확인하고 만족하실 때만 결제하여 다운로드하세요.

How are larger files billed?

첫 1,000자는 무료이며 초과분은 구간별로 계산됩니다: 1,001–20,000자 기본 $1.00 / 1만 자; 20,001–100,000자 30% 할인($0.70); 100,001–300,000자 50% 할인($0.50); 300,001자 이상 70% 할인($0.30).

Do I need an account?

No. Open the translator and start as a guest. We do not keep a cloud document library. You can sign in anytime to manage and use subscription plans.

Can I see the translation before I pay?

Yes. When translation finishes, you get preview images: the first 2 pages side by side when the file is longer than 4 pages, or page 1 when it is not. Previews are images, not the full file. Pay to download every page after you check quality and layout.

Will my formatting be kept?

Office files keep styles, tables and most layout. PDFs are semantically reconstructed so headings, lists and links are retained when the source contains real text.

How are different languages counted?

한국어, 중국어, 일본어는 글자(자) 수로 계산하며 영어 등 알파벳 언어는 단어 수로 계산합니다. 기본 요금과 첫 1,000자/단어 무료 혜택, 구간별 할인율은 모두 동일합니다.

Do you keep my files?

No. For Word, Excel, PowerPoint, EPUB, TXT, and CSV documents, text extraction is performed entirely locally in your browser; original files never leave your device. Due to the visual complexity of PDF layouts (involving vector fonts, dual text layers, and coordinate reconstruction), PDF documents are processed inside an isolated secure sandbox and permanently destroyed immediately after processing. We never build a cloud document library, nor do we train AI models on your data.

Am I charged if translation fails?

아니요. 번역이 완료되지 않으면 구독 글자 수가 차감되지 않으며 다운로드 비용도 청구되지 않습니다.

Can I cancel a subscription?

네. PayPal 구독은 계정 설정에서 언제든 해지할 수 있습니다. 이미 결제된 글자 수 한도는 현재 주기가 끝날 때까지 사용할 수 있으며 이후 자동 갱신되지 않습니다.

Which payment method should I use?

In mainland China, use WeChat Pay. Elsewhere, use PayPal.

What if my PDF is encrypted?

If the file needs a password to open, the page asks for it before estimating length or starting. You can also decrypt it locally and upload again. A locked file is not translated, and it is not treated as Chinese for the estimate.